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Call us Monday - Friday 9.30-4.30
Tel. 0333 050 1950 or Mobile 07955 085 110

Delivery, Dispatch Times & Postage Prices


Choose your preferred delivery optional checkout & the price is automatically calculated.  All prices are based on the weight of the order.  We always aim to keep our prices low, but Royal Mail have increased their price from 27th March 2017, our prices reflect this change.
 
Postage Option Estimated Delivery Time
UK - 1st & 2nd Class Post + Signed For & Next Day Delivery 24 Hours - email Charts
Europe - Standard & Tracked International 1 Day - Posted Charts
Rest of the World Zone 1 - Standard & Tracked International 1-2 Days - Cards, Bookmarks, Coasters & Mini Kits
Rest of the World Zone 2 - Australia, New Zealand & Singapore 3-5 Days - All other Full Kits

All Charts can be sent via email at no Charge.
 
 
 
 
 
 
 



 
All kits are sent in hard back envelopes or padded envelopes for protection. We aim to send all orders in 1 parcel but occasionally we may have to split the order due to the new parcel sizes enforced by Royal Mail.  If the order is too bulky for the Royal Mail we will contact you and may use Hermes as an alternative delivery agent.

Stitch A Photo kits & charts are advised to be sent via Royal Mail 1st class Recorded post for safer delivery which also includes Compensation of up to £50.00 (normal 1st & 2nd class only cover up to £20.00).

We cannot be held responsible for items lost within the mail system.  We always obtain a Certificate of Postage in the event of a claim.  If items are lost in the mail please allow at least 7 days before contact us.
Postage costs include the cost of packaging as well as the postage.  We aim to recycle some of our packaging materials in order to keep the postage costs low.
 

Payment Method Information

We are now able to accept payments by Credit & Debit Cards online & by Telephone via WorldPay.  We are still continuing to accept payment Via PayPal & Nochex (no payment account setup required).
 
 
Credit / Debit Cards via PayPal & Nochex Other Payment Methods
  
  • Telephone Payments
  • UK Bank Transfer
  • UK Personal Cheques
  • UK Postal Orders