DELIVERY, DISPATCH TIMES & POSTAGE PRICES
Choose your preferred delivery option at checkout & the price is automatically calculated. All prices are based on the weight of the order. We always aim to keep our prices low, but Royal Mail continue to increase their prices every March, our prices reflect any changes.
|Postage Options||Estimated Dispatch Time|
|UK - 1st & 2nd Class Post + Signed For & Next Day||24 Hours - email Charts|
|Europe - Standard & Tracked International||1 Day - Posted Charts|
|Overseas, Zone 1 - Standard & Tracked International||1-2 Days - Cards, Bookmarks, Coasters & Mini Kits|
|Overseas, Zone 2 - Australia, New Zealand & Singapore||3-5 Days - All other Full Kits exc Stitch a Photo|
- Orders of 2 or more items, please allow an additional day for Dispatch.
- Please allow up to 2-3 weeks to process all Stitch a Photo Orders.
- All Charts can be sent FREE of charge via email.
All kits are sent in hard back envelopes or padded envelopes for protection. We aim to send all order in 1 parcel by occasionally we may have to spilt the order due to the parcel sizes enforced by Royal Mail. If the order is too bulky for Royal Mail we will contact you and may use Hermes as an alternative delivery company,
Stitch a Photo Kits are advise to be sent via Royal Mail Signed For or Next Day post for safer delivery, which includes Compensation up to £50.00 (Normal 1st & 2nd only coves up to £20.00).
We cannot be held responsible for items lost within the mail system. We always obtain a Certificate of Postage in the event of a claim. If items are lost in the mail please allow at least 7 working days before contacting us.
Postage Costs Include the cost of packaging as well as the postage. We aim to recycle some of our packaging materials in order to keep the postage costs low.
We except payments by Credit & Debit cards Online & by Telephone using WorldPay. We also accept payments by PayPal & Nochex, where NO account setup is required.
Credit / Debit Cards via
PayPal & Nochex
|Other Payment Methods|